General Terms and Conditions
In the following you will find the general terms and conditions for private & commercial end customers of
Starkenburgstr. 7-9, D-64546 Mörfelden-Walldorf
Tel: 06105-9995394, Fax: 06105-9995395, E-Mail: firstname.lastname@example.org
Referred to as specialist dealer in the following remarks.
Managing directors: Dipl.-Ing. Recep Toptan und M.Sc. Muhammed Behlül Toptan
Company owner: Dipl.-Ing. Recep Toptan
Local court Darmstadt, commerical regsiter no.: HRB 90264
Tax office Darmstadt, tax-no.: 00723205573
VAT-ID no.: DE813777049
GENERAL TERMS AND CONDITIONS FOR PRIVATE END CUSTOMERS
All deliveries and services are provided exclusively on the basis of the following terms and conditions:
1. Conclusion of the sales contract
The purchase contract is concluded with the transmission of the order protocol, which is sent to you by email immediately after receipt of your order. The order is legally binding for the customer when the order is sent to the retailer at the end of the ordering process in our end customer online shop. You can find the exact date of dispatch of the goods you ordered in the order protocol sent to you by email. The customer's contractual partner is the company of the specialist dealer specified above.
2. Data Protection
The protection of your personal data during the collection, processing and use on the occasion of your visit to our homepage is an important concern for us. Your data will be protected within the framework of the legal regulations. In the following you will find information about which data is collected during your visit to the homepage and, if applicable, additionally during the ordering process and how it is used:
2. 1. Collection and processing of data
Every access to our homepage and every retrieval of a file stored on the homepage is logged. The storage serves system-related and statistical purposes. The name of the retrieved file, date and time of the retrieval, transferred data volume, notification of successful retrieval, web browser and requesting domain are logged. In addition, the IP addresses of the requesting computers are logged. Further personal data is only collected if the information is provided voluntarily by you in the context of a registration, inquiry or order.
2. 2. Use and disclosure of personal data
As far as you have provided us with personal data, we will only use them to answer your inquiries, to process contracts concluded with you, for technical administration and to maintain customer relations. Personal data will not be passed on to third parties. Excluded from this are service partners who require the transmission of data for order processing, e. g. the distribution company commissioned with the delivery and the credit institute commissioned with the payment processing. In these cases, the scope of the transmitted data is limited to the necessary minimum. Stored personal data will be deleted if you revoke your consent to storage or if their storage is not permitted for other legal reasons.
2. 4. Right to information
Upon written request, we will be happy to inform you at any time about the personal data stored about you.
All prices and cost information are inclusive of the legal value added tax and are subject to change.
The delivery is always ex warehouse plus shipping costs and, if applicable, cash on delivery fee. The exact amount of the shipping costs and the cash on delivery fee can be found in our end customer online shop under & Service & Costs. The order will be delivered as soon as possible by parcel service or forwarding agent. With the delivery you will receive a delivery note as well as the corresponding invoice with all information about the delivered products, individual prices and total invoice amount. Possible cash on delivery charges are shown in the invoice under the heading freight costs.
5. Retention of title
The delivered goods remain the property of the retailer until full payment has been received.
6. Right of withdrawal
You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph. 1 and 2 EGBGB as well as our obligations according to § 312g Abs. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation must be addressed to:
Starkenburgstraße 7-9, D-64546 Mörfelden-Walldorf
7. Consequences of withdrawal
In the event of an effective revocation, the services received by both parties are to be returned and any benefits (e. g. , tax relief, etc. ) that may have been derived are to be refunded. B. Interest). If you are able to provide us with the received service as well as uses (e. g. for B. Benefits of use) not or partially not or only in a deteriorated condition, you must pay us compensation for lost value. For the deterioration of the goods and for drawn uses you have to pay compensation only if the use or deterioration is due to a handling of the goods, which goes beyond the examination of the properties and the functionality. The term & testing of properties and functionality refers to the testing and trial of the respective goods, as is possible and customary in a retail shop, for example. Paketfähige things are to be sent back on our danger. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return is free of charge for you. Goods that cannot be parcelled will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your cancellation or the goods, for us with their receipt.
8. Cost sharing agreement
If you make use of your right of revocation, you have to bear the regular costs of the return shipment, if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euros or if, in case of a higher price of the goods, you have not yet rendered the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return is free of charge for you. 9. Storage of the text of the contract
We store your order and the order data you entered. Immediately after receipt of your order, you will receive an order protocol by e-mail with all the data you have entered, supplemented by further information that is important for you as the purchaser. You can print out the order protocol or store it in your computer system for your purposes. 10. Payment
The payment of the products ordered by you can be made by cash on delivery, credit card, direct debit or bank transfer. If you pay by credit card, the amounts due will not be charged until the products you have ordered are shipped. 11. Customer service/complaints
Please contact our service department by e-mail if you have questions about our products or your orders. Please use the corresponding button in our Online Shop. In case of complaints we are of course at your disposal. For easy and quick processing, an electronic form is available for this purpose under the button & Complaints in our online shop. We will process your questions and complaints immediately after receipt and will certainly find a satisfactory solution for you. 12. Warranty
The statutory warranty rights apply. 13. Final provisions
German law applies.